Support & help

Need help with your digital stamp card or your Midas Wallet account? We’re happy to help.

Frequently asked questions

How do I add my stamp card to my phone?

Scan the QR code in the shop (or open the signup link), tap “Add to Google Wallet” and confirm. The card then lives in your wallet app.

My points weren’t updated — what now?

Points are credited when scanned at the till and appear on your card shortly after. If something is missing, contact the shop or write to us with the shop’s name and the approximate time.

I’m a shop owner — where do I find help?

You reach your dashboard at midaswallet.de/app. For questions about setup, billing or the till scanner just write to the address above.